Clear2there, LLC Privacy Policy

Clear2there, LLC is committed to maintaining the privacy and confidentiality of the personal information collected. We urge you to read this Privacy Policy so that you understand our commitment to you and your privacy, and how you can participate in that commitment. Clear2there, LLC will process Customer Data which may include personal data, only to the extent and in such a manner as is necessary to provide the Products and Services under the Agreement or as otherwise instructed by Customers from time to time. 

Scope and consent

This Privacy Policy applies to personal information and other information collected by Clear2there, LLC or its service providers from or about: (i) visitors to, or users of, Clear2there, LLC Websites; (ii) prospective and current customers using Clear2there, LLC information technology services; (iii) users of any mobile-device applications that it offers (such as iOS and Android applications); (iv) service providers and business partners; (v) job applicants; and (vi) other third-parties that it interacts with.

 

Personal Information means any information that can identify you. It includes information or an opinion from which you are reasonably identifiable. Personal Information may include information that identifies a legal entity, such as company name. Personal Information that we collect is described in more detail below. Information that is related to you but that does not personally identify you ( Non- personal Information ) may also be collected. Non-personal Information also includes information that could personally identify you in its original form, but that has been modified (for instance, by aggregating, anonymizing or de-identifying such information) in order to remove or hide any Personal Information.

Information Collection

• Information you give us or our service providers. You may provide Personal Information when you: (i) access Clear2there, LLC websites, (ii) request, purchase and use Clear2there products or services, (iii) communicate with Clear2there, LLC via phone calls, chat, email, web forms, social media and other methods of communication, (iv) subscribe to Clear2there, LLC marketing material, (v) apply for a job, (vi) attend our events, or (vii) provide services to Clear2there, LLC.
• Information may be collected about you and your device via automated means. Each time you visit a Clear2there, LLC website, view a Clear2there, LLC advertisement on a third party-owned website or read a Clear2there, LLC marketing email, we may automatically collect information about you via cookies, web beacons and other similar technologies.
• Clear2there, LLC may receive information from other sources such as third parties (for example, business partners, service providers, sub-contractors, advertising networks, analytics providers, search information providers, credit reference agencies, fraud protection services, channel partners and resellers).

Information Types

• Contact Information includes your name, company name, job title, telephone numbers, fax numbers, postal addresses, email addresses, or other addresses at which you receive communications from or on behalf of Clear2there, LLC ( Contact Information ). When you are expressing an interest in obtaining additional information about the Services or signing up to use the Services, Clear2there, LLC requires that you provide contact information ( Required Contact Information ).
• Transactional Information includes information about the Products and Services you use, and how you interact with us and the Products or Services (for example through email, customer portal, or phone).
• Billing Information includes financial qualification and billing information, such as billing name and address, and a credit card number, including card security number and credit card date of expiration.
• Optional Information includes your company s annual revenues, number of employees, industry or similar information that helps us tailor our Products and Services to you.
• Information Collected by Automated Means includes information that Clear2there, LLC collects through commonly used information-gathering tools, such as cookies and web beacons. Such information includes standard information from your web browser (such as browser type and browser language), your Internet Protocol ( IP ) address, and your activities on Clear2there, LLC Websites (such as the web pages viewed and the links clicked, number of visits, access time, device ID or other unique identifier, domain name, screen views, language information, device name and model, and operating system type), the URL of the site from which you came and the site to which you are going when you leave Clear2there, LLC Websites, your computer operating system, and mobile device operating system. Information Collected by Automated Means also includes information that we may collect about: your use of certain features; the functionality of the Products and Services; when you click on ads; your participation in research initiatives like surveys about our Products and Services. While Clear2there does not monitor or view the specific data stored by its customers who are using the Products or Services, it is necessary for Clear2there to track various parameters of transferred data (file size, etc.) to support features including, but not limited to, bandwidth monitoring and storage usage. Clear2there treats such information as Non-personal Information and in accordance with appropriate agreements.
• Sensitive Information: Do not provide, any information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs or other sensitive information.

Use of Information

Unless otherwise stated in the terms of service or other agreements, collected information is used only to providing the Products and Services that you have requested from us.

2. Disclosure of personal information

Except for the limited circumstances described in this Privacy Policy or other applicable agreement / terms of service, the Personal Information we gather is for internal use only and we will not authorize the release of this information to anyone outside of Clear2there except to Clear2there authorized service providers or if you have consented to such disclosure. If required to provide Personal Information to third parties, it will only be shared to the extent reasonably necessary or as required or permitted by law. Non-personal information that does not identify any individual or company (e.g., anonymous, aggregated data) may be shared without restriction. For example, we may provide our advertisers or other third parties with reports that contain aggregated and statistical data about our users.

3. How you can manage your personal information

• Communication Preferences and Opt-outs. If you wish to stop receiving email marketing communications from us, please click on the unsubscribe link at the bottom of the relevant email marketing communication or by following the instructions detailed in the communication.
• Choosing not to provide us with certain information. You can choose not to provide certain information when using Clear2there, LLC Websites, Products, or Services.

4. Security of your information

We are committed to industry best practice when it comes to preventing loss, misuse, alteration, unauthorized access, or unlawful or unnecessary processing of the information we collect. This includes, but is not limited to, encryption of data where appropriate, access control, and monitoring for possible vulnerabilities and attacks. For technical specifics and documentation, please contact us.

5. Children

Our websites and the Services are not designed for or directed at individuals under the age of thirteen (13) or minors otherwise defined in local law or regulation. We will not intentionally collect or maintain information about these individuals.

6. Verification

Clear2there, LLC utilizes a self-assessment approach or outside compliance review to assure its compliance with this Privacy Policy.

7. Customer data personal information of our customers clients

Customers use the Service to host, transmit or process data on our hosted systems, which may include your Personal Information ( Customer Data ). In these situations, it is our customers rather than us who decide the reasons for which the Customer Data is collected and otherwise processed. Clear2there will not review, share, distribute, nor reference any such Customer Data except as provided in the agreement that we have in place with the customer, or as may be required by law. Nothing contained in this Privacy Policy shall be construed to alter specific terms and conditions applicable to the Products or Services. Our customers remain responsible for Personal Information that they collect and process and for compliance with applicable data protection laws. Clear2there provides its services under the direction of its customers, and has no direct relationship with the individuals whose personal data our customers process.

9. Inquiries or complaints

If you have a question or complaint about this Privacy Policy or our information collection practices, please contact us at orders@clear2there.com or write us to Clear2there, LLC, 8678 Eagle Creek Circle, Savage, MN 55378